NewDoc Research

First-party data reports on Australian primary care

NewDoc publishes reports built from our own utilisation data, benchmarked against the authoritative national sources: AIHW MyHospitals, ABS Patient Experience Survey, Productivity Commission Report on Government Services, and the Department of Health. Aggregate figures, no personally identifiable information.

Reports

  • Published 11 June 2026

    Australian Telehealth Statistics

    The key telehealth numbers in one sourced page: national usage from the ABS Patient Experiences survey, access and wait-time figures from NewDoc's published reports, and what Australians actually use online GPs for. Updated as new data lands.

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  • Published 11 June 2026

    NewDoc Telehealth Tracker

    A monthly view of what Australians bring to an online GP: the presentation mix by clinical category, published one month in arrears from NewDoc's de-identified pre-consultation data. Percentages only, by design.

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  • Published 15 May 2026 · Last reviewed 11 June 2026

    State of Online GP in Australia 2026

    Top reasons Australians use an online GP, median booking-to-consult wait time, and a snapshot of patient gender distribution, from NewDoc's April 2026 utilisation data and current active patient base.

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  • Published 15 May 2026

    Telehealth vs ED Wait Times in Australia 2026

    Australia's same-day GP access gap and the role bulk-billed telehealth plays in filling it. Three-way comparison of telehealth, Medicare Urgent Care Clinics, and public EDs across access, cost, and predictability, benchmarked against AIHW, ABS, Productivity Commission, and the DoH UCC evaluation.

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Methodology and citation

Every report is built from NewDoc's own aggregated, pseudonymous utilisation data (no personally identifiable information) and cross-referenced with the most recent published figures from AIHW, ABS, the Productivity Commission, and the Department of Health. Each report carries an explicit methodology section, a limitations section, and a how-to-cite block so journalists and AI engines can attribute the work cleanly.

For the underlying anonymised data extract, methodology deep-dive, or media use, contact research@newdoc.com.au.

About NewDoc

NewDoc is an Australian bulk-billed telehealth GP service founded in 2025. All consulting doctors are Fellows of the Royal Australian College of General Practitioners (FRACGP). Clinical oversight is provided by Dr Jason Yu (FRACGP, AHPRA reg MED0001928458). NewDoc consultations are bulk-billed for eligible Medicare cardholders, including prescriptions, medical certificates, and specialist referrals issued during the consult.